Returns, Refunds and Replacements.
Our Returns Policy
- Fill out our returns form in full.
- Ensure items are in the same condition you received them in, along with original packaging where possible, instructions and fittings. You will be responsible for the cost of returning the item to us and if you return it at our expense we are entitled to charge you such expense, which shall be a maximum of the charge payable by us to our courier.
- We can’t offer refunds on made to order items, products with bespoke modifications or that you have attempted to customise yourself.
- Send your items to Wheelie Bin Storage Direct.
- We’ll refund you within 30 days.
This policy is offered in addition to your statutory rights. See our full terms and conditions.