Fast, convenient and keeping you informed. Here’s the delivery process:
Order Placed and Processed
After you place your order securely on our website, it enters the production queue. Once manufactured, we assign it with a dispatch date and carefully package it onto a pallet with all necessary fixtures, fittings, and instructions.
Delivery Day Booked In With Customer
When your order is ready for delivery, our carrier will contact you to arrange a suitable day of your choosing. Deliveries are made Monday through Friday, from 8:00 am to 6:00 pm. You can request an estimated arrival time on the delivery day by contacting us via email or live chat.
Wheelie Bin Store Delivered By Tail Lift Vehicle
Your wheelie bin storage unit will arrive on the scheduled delivery day. A 7.5-tonne tail lift wagon will bring the item to your kerbside. The courier will try to deliver the product as close to your property as possible for your convenience.
We Offer Free Delivery to Most UK Postcodes
- Fast and reliable service to all areas of the UK
- Current lead times are 7-12 working days
- See all costs upfront
- We’ll keep you informed by text, email or phone
- Free standard delivery to most UK Mainland postcodes*
Delivery is free on all our products to the majority of UK mainland postcodes.
Unfortunately, some parts of London, and less accessible places in the UK are subject to delivery surcharges which you can see below.
The surcharges come from the pallet delivery network. They set prices based on postcodes and regrettably, we must pass a portion of this cost on to the postcodes listed below.
If you are unsure whether delivery will be free, the easiest way to find out if you will incur a charge is to add a product to your basket and use the shipping calculator on the cart page by entering your Postcode. Any delivery fees will then be displayed on the total before purchase.
Surcharges on Wooden Bin Stores
A delivery charge of £20 will apply to the following postcodes:
A delivery charge of £30 will apply to the following London postcodes:
A delivery charge of £50 will apply to the following Scottish postcodes:
A delivery charge of £70 will apply to postcodes on the Isle of Wight:
A delivery charge of £75 will apply to the following Argyll and Bute postcodes:
A delivery charge of £135 will apply to the Isle of Man and the following Scottish postcodes:
A delivery charge of £175 will apply to the following postcodes on the Isle of Skye, around Argyll and Bute and the Orkney Islands:
Customers in these areas can place an order online via our website. Delivery may take an additional 5-7 working days to our current lead times. The following postcode charges are applicable:
- Channel Islands (GY and JE postcodes) – £175.00
Prices include VAT where applicable.
Northern Ireland and Republic of Ireland (ROI)
Delivery is available to everyone in Northern Ireland and the ROI, however you will not be able to place an order via our website. Please contact us and we will provide a delivery quotation and further ordering information.
Frequently Asked Questions About Delivery
Yes. Your total delivery charge will be displayed before you confirm your order, based on your postcode. If you order more than one product, and your postcode doesn't qualify for free delivery you will only pay one delivery charge.
The wheelie bin stores are flat packed onto a pallet and shrink-wrapped. It's a large item so this provides support and protection for your items during delivery. Fittings and instructions are hidden from view between panels low down on the pallet.
Your wheelie bin storage unit is delivered by a courier firm using a 7.5-tonne tail lift wagon. Because it's a large item the unit comes palletised. The pallet will be delivered as close to your property as possible but we can only guarantee a kerbside delivery service.
Please be aware that our delivery drivers are not insured to take the product inside your house. We recommend that two able-bodied people are on hand during delivery to move the pallet where you want to use it.
For a quick reference, the 7.5-tonne truck has a footprint similar to a bin lorry. While sizes vary depending on the age and model, approximate dimensions are: 7.9m x 2.3m x 3.6m (Lenght x Width x Height).
All items are made to order and are normally available for delivery to all mainland UK postcode areas in 5-7 working days but may be more in busy periods. We publish regularly updated lead times on our homepage. If you order is time sensitive please contact us prior to ordering so we can give you a delivery estimate. Once your bin store is ready for dispatch we will call you to book in a delivery day.
You will receive a tracking number for your order on the day of delivery.
You can also find out the status of your order by contacting us on via live chat or our contact form.
We do not offer a collection service.
If you're not in then the item will need to be redelivered. Depending on the circumstances a re-delivery charge may apply.
As soon as we have delivered the goods, you will be responsible for them. We'll only deliver to the address given on the order and goods will not be left without a signature unless authorised by the person named on the order. Once the delivery of your items has been completed, any loss or damage to the goods is at your own risk.
Please contact us quoting your order reference number and details of the wrong product.
Got A Question About Delivery That Isn't Covered Here?
Use our online chat service in the bottom right hand corner. We are online Monday – Friday 9am – 4.30pm.